2018 Recap, Part 2
- Bruce Biegel, Winterberry Group, "Media Outlook" at the Direct Marketing Club of New York
- Steve Forcum, Avaya Innovation Edge, "Enabling Contact Centers to Provide the Best in Customer Experience"
- Attorney Michele Shuster, Contact Center "Regulatory Update"
- Dr. William Lamb, New Dean at Iona School of Business
- Marco Boer, IT Strategies at Universal Wilde Print Seminar
- Alan Schulman, Deloitte Digital at DMCNY on Digital Transformation
- Helen Todd, Sociality Squared, on Social Media at Frankfurt Kurnit
- Stacey Hawes, Adrea Rubin, Dawn Zier on "Women in Leadership" at DMCNY
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cbsi Vice President, Ken Kraetzer, often conducts interviews with several leading business executives, entrepreneurs and industry thought-leaders. His "Talking Business" section provides important information on trends in various industries. Sign up for the "Talking Business" email to be sure to receive the news as it appears.