eNewsletter: August 2021

Let's Talk Business

For more than five years, cbsi's Ken Kraetzer has been providing world-class interviews with some incredible business leaders.

This month, we want to focus our attention on Ken and Talking Business. Recently Ken interviewed two cbsi employees and we believe these videos carry some valuable weight.

Peter Alter shared a new cbsi product that has tremendous relevance given the increase in travel throughout the country: Covid Travel Protection

Megan Delaney discusses how cbsi helped manage call center activity during the pandemic.

See below to watch these videos and more.

And if you or your company would like to be part of our Talking Business video series, please email KKraetzer@cbsiservices.com.

Have a great week.


Talking Business Final

Peter Alter: Covid Protection Plan

Peter Alter, Vice President of Relationship Management at Harrison, NY based cbsiservices.com, describing the key needs of travelers both domestic and international during the extended COVID-19 pandemic and the "Covid Protection Plan" plans available for customer segments and groups from cbsi.

If you would like more information, contact Peter at:

Megan Delaney: Managing Call Centers

Megan Delaney, the Director of Partnership Management at cbsi, describing the challenges that the early months of the pandemic brought to the contact centers we supervise that serve our credit card benefit clients and their customers.

Megan describes Auto Rental Collision Damage Waiver, one of the popular cbsi programs she supervises.

Reach Megan at: MDelaney@cbsiservices.com

Jason Steele: Travel is Reopening

Jason Steele, Credit Card Travel Writer and host of Cardconexpo.com, an annual conference of credit card media, speaking with Ken Kraetzer. Topics include:

  • Observations from recent trips Jason has made across the country.
  • Navigating airports and health screening measures.
  • Challenges in the auto rental segment, need to check reservations.
  • Cardconexpo.com Conference Nov. 17-18 in Denver, CO

Reach Jason on Linkedin, @realjasonsteele, JasonSteele.com

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