cbsi STARS

The cbsi STARS Employee Recognition program aims to show that great customer service provided by our employees to our clients, cardholders, partners and each other will be rewarded.

STARS (“Succeeding Through Attitudes Reflecting Service Excellence”) Employee Recognition Program will recognize outstanding accomplishments by cbsi employees who embody the company’s standards for service excellence. The purpose of the Program is to:

  • Recognize outstanding full-time and part-time employees who embody cbsi’s standards for service excellence, solution-oriented mindset to “get things done”.
  • Reward those employees who show exemplary individual achievement, dedication, contribution, and performance in their jobs toward providing customer service.
  • Acknowledge those whose efforts have inspired and supported the achievement of service excellence in others.
  • Provide recognition to such employees by a means that is fair, with equal consideration of all eligible employees, regardless of the department or level of responsibility within the company.

2020 Winner and Recognized Employees

Chairman's Award

Maureen Conroy has also been recognized with the cbsi Chairman’s Award. This recognition acknowledges Maureen's consistent show of force in the office over the past year. She assumed several new responsibilities and has handled whatever has been asked of her for the benefit of cbsi, its customers, and her associates.


We are proud to announce Pat Lauro as the cbsiSTARs 2020 MVP. Pat was awarded this honor for demonstrating a strong commitment to cbsi’s core values by going above and beyond the normal call of duty to provide exemplary leadership and partner oversight through her actions, initiative and teamwork.

We’d also like to extend our appreciation to ALL cbsiSTARs that were recognized in 2020. You ROCK!

Maureen crop_2020 Chairmans Award
Pat crop smize-1
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