Retail News Update – July 20, 2023

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Travel News Update – July 20, 2023

Welcome to Skift Research’s State of Travel 2023 Report On-Time Performance of North American Carriers Declines Flyer beware: Don’t fall for this airline customer service scam Flights, Car Rentals Decreased in Price This Month, According to New Report — Economy Experts Weigh In Here’s when European airports and trains are set to strike this summer …

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Travel News Update – May 3, 2023

European Airline Flight Cancellations Increase By 65% Congressional Report Finds Most Flight Cancellations are the Airlines’ Fault Avis Budget: Commercial, Inbound Int’l Led Q1 Results Air travel chaos looms as US keeps 5G altimeter refit deadline Travel Surge Causes ‘Unprecedented’ Passport Processing Delays Proposed bills address the U.S. pilot shortage India’s Go First cancels flights …

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Travel News Update – April 20, 2023

Southwest Airlines Grounds Flights Again Due to Technical Failure International flights are already 75% booked for the summer, Delta says Greener flights will cost more, says industry American Airlines Hits Smaller Hubs With Steeper Airfares Through Legacy Channels Alaska Airlines will eliminate check-in kiosks at hub airports Another Italian Destination Adds Visitor Restrictions to Curb …

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CardCon 2019

Check out these links for a quick review of CardCon 2019 last month in Washington, D.C.  Next month we will have a full report from the event.     Ken Kraetzer Event Summary Jason Steele, Conference Host Financial and Media Advisor, Winnie Sun

Conferences and Webinars: Customer Experience

Conferences: The Customer Service Summit West CX19 Customer Contact Week Vegas Calabrio Customer Connect Digital Marketing Leaders™ Summit Boston 2019 Webinars Practical ways to Boost Agent Morale Five Great Ways to Channel Shift Customers from Phone to Digital The Key to Better Conversations with Customers Webinar: Self-Service Strategies for your Contact Centre Webinar: The New …

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