Retail News Update – July 20, 2023
Amazon nears $13 billion in Prime Day sales ‘UPS dug their heels in’: Teamsters UPS strike plans emerge, could affect 30 percent of parcels Monthly retail sales from the US Commerce Department
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Travel News Update – July 20, 2023
Welcome to Skift Research’s State of Travel 2023 Report On-Time Performance of North American Carriers Declines Flyer beware: Don’t fall for this airline customer service scam Flights, Car Rentals Decreased in Price This Month, According to New Report — Economy Experts Weigh In Here’s when European airports and trains are set to strike this summer …
Travel News Update – May 25, 2023
European Travel Strikes Announced for May and June Airports nationwide seeing travel surge ahead of Memorial Day weekend The best airlines in the US for 2023 Electric air taxis in U.S. skies by 2025? Definitely maybe How Volcanic Ash Created A Weekend Nightmare At Mexico City’s International Airports DOT: March U.S. Flights Up, Cancellations Down …
Travel News Update – May 17, 2023
Memorial Day Weekend 2023 Is Expected to Break Travel Records — Here’s When to Leave to Avoid Traffic Biden plan won’t do away with need for travel insurance Airline ticket demand appears to be declining This summer’s travel trends: Shorter, cheaper trips and more driving — unless you’re rich Recent data shows return of confidence …
Travel News Update – May 10, 2023
Customers are even more dissatisfied with airlines this year, J.D. Power says Could United, Southwest, and American Pilot Strikes Disrupt Upcoming Flights? White House Pushes New Rules to Compensate Travelers When a Flight Is Delayed or Canceled — What to Know Here’s How Much Travel Will Cost People This Summer This Is the Most Popular …
Travel News Update – May 3, 2023
European Airline Flight Cancellations Increase By 65% Congressional Report Finds Most Flight Cancellations are the Airlines’ Fault Avis Budget: Commercial, Inbound Int’l Led Q1 Results Air travel chaos looms as US keeps 5G altimeter refit deadline Travel Surge Causes ‘Unprecedented’ Passport Processing Delays Proposed bills address the U.S. pilot shortage India’s Go First cancels flights …
Travel News Update – April 27, 2023
2023 TPG Travel Trends Report Here’s How Much One Travel Insurance Company Paid Consumers for Flight Delays, Cancellations in 2022 ARC: March U.S. Air Ticket Sales Set Record International Travel Volume to the U.S. Rose 93 Percent to Over 4 Million in January Yikes: Major, yearslong disruptions are coming to JFK starting Wednesday National Maintains …
Travel News Update – April 20, 2023
Southwest Airlines Grounds Flights Again Due to Technical Failure International flights are already 75% booked for the summer, Delta says Greener flights will cost more, says industry American Airlines Hits Smaller Hubs With Steeper Airfares Through Legacy Channels Alaska Airlines will eliminate check-in kiosks at hub airports Another Italian Destination Adds Visitor Restrictions to Curb …
CardCon 2019
Check out these links for a quick review of CardCon 2019 last month in Washington, D.C. Next month we will have a full report from the event. Ken Kraetzer Event Summary Jason Steele, Conference Host Financial and Media Advisor, Winnie Sun
Conferences and Webinars: Customer Experience
Conferences: The Customer Service Summit West CX19 Customer Contact Week Vegas Calabrio Customer Connect Digital Marketing Leaders™ Summit Boston 2019 Webinars Practical ways to Boost Agent Morale Five Great Ways to Channel Shift Customers from Phone to Digital The Key to Better Conversations with Customers Webinar: Self-Service Strategies for your Contact Centre Webinar: The New …