eNewsletter: September 2020

Jack Hojnar

eNewsletter: August 2020

The Customer Front and Center More so than ever before in our history as marketers and business leaders, we have enough information about our customers to truly anticipate their needs. We have buying behavior. We recorded calls from their call center interactions. We have access to their social media accounts. We have survey results clearly …

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August 2020, Issue 21

cbsi Talking Business: Summer Edition: August 19, 2020 Dear cbsi Friends: The cool breeze in the morning indicates fall is not far off in this unpredictable year. We have been pleased to interview during Covid period fifty guests for our #cbsiTalking business series from areas of banking, insurance, digital marketing, Biz Ed. We appreciate their …

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Touchfree, Contactless, and Fast: Getting there Faster than Predicted

by Jack Hojnar In the 1920s, engineer and mother of 12, Lillian Gilbreth, invented the pedal bin for the disposal of kitchen waste. But Lilllian wasn’t necessarily thinking about preventing the spread of viruses or germs (though the thought possibly crossed her mind). She was a noted efficiency expert in her day. Improving the way …

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June 2020, Issue 20

cbsi Talking Business: Special Banking Edition Dear cbsi friends: As we celebrate Independence Day during this challenging time, we focus this special edition of #cbsiTalkingBusiness on the efforts of community bankers who help small business in their communities. We were pleased to talk with two banking leaders Robert Fisher, CEO of upstate NY based Tioga …

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